General terms and conditions

Article 1 – Definitions

In these terms and conditions:

Withdrawal period: the time frame during which the consumer may exercise their right to withdraw from the contract.
Consumer: any individual acting for personal purposes, unrelated to a commercial, industrial, artisanal, or professional activity, who enters into a remote contract with the seller.
Day: calendar day.
Ongoing contract: a remote contract involving the regular delivery of products or services over time.
Durable medium: any device that allows the consumer or business to store information in a way that enables future consultation for a duration appropriate to the purpose, and that allows unchanged reproduction of the stored information.
Right of withdrawal: the consumer's right to cancel a remote contract within the designated period.
Professional: the person or entity offering products and/or services to consumers remotely.
Remote contract: any agreement concluded between a business and a consumer through a structured system for distance selling without simultaneous physical presence.
Means of distance communication: any technology used to conclude a contract without the physical presence of both parties.
Terms and Conditions: these general terms of sale set forth by Dorte Maison.

Article 2 – Business Identity

Business Name: Beeling Trade
Company Number: [Insert Canadian Business Number]
Customer Service Email: info@dorte-maison.cam
Registered Address: Pieter Aertszstraat 92-1 1071st

Note: Please complete these fields for full legal compliance.

Article 3 – Scope

These terms and conditions apply to all offers and remote sales contracts between Dorte Maison and its customers.

Before placing an order, these Terms and Conditions are made available to the customer. If not immediately accessible, Dorte Maison will inform the customer how to access them and will provide them free of charge upon request.

If a sale is made electronically (e.g., via website), these Terms and Conditions will be provided in a format that allows easy storage on a durable medium (e.g., PDF download or direct email).

In the case of specific product or service terms in addition to these general terms, the most favourable provisions to the customer will prevail in case of conflict.

If any provision of these Terms is deemed void or unenforceable, the remaining provisions remain in effect. Any void clause shall be replaced by a valid clause that closely reflects the original intention.

Any situation not covered in these Terms shall be interpreted in the spirit of transparency and fairness. Ambiguities will be resolved based on the overall intent of these Terms.

Article 4 – Offers

If an offer has a limited duration or is subject to specific conditions, this will be clearly stated in the offer.

All offers are non-binding. Dorte Maison reserves the right to change or withdraw any offer.

Product descriptions are presented as accurately as possible. Images used are for illustrative purposes only. Obvious errors in pricing or descriptions do not bind Dorte Maison.

All offers will specify clearly:

The price (excluding import duties and applicable taxes, which are the responsibility of the customer and often collected by the delivery carrier);
Any applicable shipping fees;
The steps required to complete a purchase;
Whether a withdrawal right applies;
Accepted payment methods and fulfillment process;
The validity of the offer;
Any costs related to distance communication (if applicable);
How the contract is stored and accessible to the consumer;
How the customer can review or correct their order before submitting;
Languages available for the contract (English and/or French);
Any applicable codes of conduct;
Minimum contract duration (for subscriptions or recurring services, if applicable);
Optional details such as sizes, materials, and colours.

Article 5 – The Contract

The contract is concluded once the customer accepts the offer and complies with the specified conditions.

If the purchase is made electronically, Dorte Maison will acknowledge receipt of the order without undue delay. Until this confirmation is sent, the customer may cancel the transaction.

Dorte Maison employs industry-standard data protection protocols to secure all electronic transactions and personal information.

Dorte Maison reserves the right to verify a customer's ability to fulfill payment obligations. If legitimate concerns arise, we may refuse an order or apply additional terms.

Upon confirmation of the order, the customer will receive the following: